Small Business Services

NACD strives to provide resources and support for the small businesses in the chemical distribution industry. NACD has collaborated with strategic partners and developed resources designed to aid our members in every aspect of business.

Please click the bolded links below to learn more about our small business services.

Customer Survey Response Templates

Standardize your responses to customer inquiries

Is your company faced with onerous inquiries from business partners and prospects for similar information? NACD developed two customer survey response templates that you can customize to respond to those requests! Our hope is 1) to cut down on the workload that our members have fielding and completing these requests, and 2) further build on the identity and brand of NACD and our Responsible Distribution program. Ideally, we would like interested parties to recognize a standard response from the chemical industry. Let us know your thoughts about these to mlang@nacd.com.


Industry Performance Reporting

Benchmark your company's productivity against industry metrics to improve business practices

The mission of NACD is to enhance and communicate the professionalism and stewardship of the chemical distribution industry. In doing this, it is important that NACD be seen as the premier authority on industry information related to chemical distribution in the United States. When reporters, Congressional staff and everyday citizens need information on chemical distribution, NACD should be the go-to source – not partisan advocacy groups, private undocumented data services, or federal agencies that might be ill-informed.

For this reason, NACD is undertaking a new initiative to upgrade and enhance our internal data management and collection systems. We hired John Dunham and Associates (JDA) as our partner in this effort. JDA conducted our 2015 Economic Impact Analysis, works with dozens of industry trade associations and understands the importance of ensuring that data are kept both accurate and confidential.

Under this initiative, we will be completing a number of new projects including:

  • The creation of a comprehensive data warehouse incorporating internal industry data, our Economic Impact Analysis, company survey data, and various government sources;
  • The development of an extensive geo-database of facility information;
  • A 2017 update of our Economic Impact Analysis; and,
  • A regulatory model allowing us to provide the press, members of Congress and regulatory agencies with data on the impact of proposed rules, taxes and other policies on our industry.

To this end, we are streamlining our survey process. In early 2017, we ended our relationship with Industry Insights in favor of consolidating multiple surveys and data collection into one comprehensive survey, with the goal being to lessen the burden of data collection on our members and to expand this effort to non-member firms over time.

Please see this FAQ document for more information about how this new initiative will work. Note: The safety portion of the survey will still be mandatory for all distributor members per NACD bylaws. We anticipate delivering robust data back to NACD member organizations and better representing their interests in the future.

To learn more about this initiative, please contact Matt McKinney at mmckinney@nacd.com or (571) 482-3074.

Chemical Distribution's Economic Impact  

View and download economic data by state, county, and district



Invest in your employees' professional development with in-person conference and online education

Association Education Alliance

NACD is a member and partner of the Association Education Alliance (AEA), an organization that provides valuable educational opportunities to its members. NACD members and Affiliates can therefore participate in all educational events at a discount rate. Some of these events include the annual University of Industrial Distribution (UID) Conference, the Young Distribution Professionals Conference, the Four Pillars of the Sales Profession seminars, and quarterly webinars which cover a variety of topics.

Events, Information and Registration


Employee Benefits

Offer a voluntary benefits program to your employees

Voluntary Employee Benefits Program

NACD has designed a voluntary benefits program for member and Affiliate companies to offer to their employees. This is an exclusive offer reserved for NACD that allows you to join a program that has economies of scale pricing and unique, high quality benefits with no cost to the employer. All insurance products are guaranteed issue and no member, spouse, dependent, or employee can be declined during initial enrollment. All employees within your organization receive the same Guaranteed Issue Underwriting; a one-time offer to your employees. This Guaranteed Issue option provides significant value to your employees. All employees and dependents are eligible for coverage, with no minimum participation requirements. The insurance products offered are:

  • Term Life Insurance with 75 months of Long-Term Care
  • Critical Illness Plan (Includes Cancer Diagnosis)
  • Accident Coverage (Family Coverage Available)
  • Short-Term Disability (Includes Maternity)
  • Cancer Insurance

To learn more about this program, please visit the NACD voluntary benefits website, see our program highlight sheet, or contact Patrick Bell at Pritchard & Jerden: pbell@pjins.com.



Manage risk with a General Liability and Pollution insurance program designed specifically for NACD members

Environmental and General Liability Insurance Programs
AIG Logo

NACD and AIG have a long standing relationship. Through this program NACD members and Affiliates have access to a General Liability and Pollution Insurance Program provided by AIG which offers the membership:

  • 10% discount on their general liability premiums (after all other credits have been taken into account)
  • Customized policies by endorsement
  • Recognition of Responsible Distribution® through competitive pricing and risk management credits
  • Complimentary policyholder programs include access to PIER and RiskTool services:
    • PIER (Pollution Incident and Environmental Response)® provides policyholders with 24-hour / 7-days a week access to pre-screened crisis management specialists who respond in a timely manner to environmental incidents, at pre-negotiated rates regardless of whether the incident is covered under the policy.
    • The GLP RiskTool System® is an easy-to-use web-based risk management tool (no cost to insureds) that helps policyholders identify and manage environmental, health, safety and transportation programs and workplace risk
    • Access to a management level NACD program liaison
    • Open brokerage access — Members can use any licensed broker of their choosing
  • Specific policy enhancements for NACD members for the Environmental and General Liability Exposures (EAGLE) Program®, a single policy providing both general liability and pollution coverage
  • Value-added programs to help mitigate risk, assess security, and support effective incident response

Now you can confidently manage the risks that are specific to the chemical distribution industry. Just call an NACD insurance specialist at Broker Services at 1-877-867-3783.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Not all products and services are available in every jurisdiction, and insurance coverage is governed by actual policy language. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds.


Online Training

Professional development right from the comfort of your desk


NACD’sonline training center is specifically designed to improve the skills, knowledge, and professional development of workers in the chemical distribution industry at an affordable cost. 


Complimentary 60-minute webinars on business issues, Responsible Distribution, and regulatory compliance.


Regulatory Compliance

Environmental, health, safety and security requirements are more numerous and complicated today than ever before. In addition to federal and international regulations, the states are more active as are retailers and related private commercial entities. In an effort to assist with managing these burgeoning challenges, NACD has reinforced the regulatory compliance resources it wishes to make available to its members.

Partnership with Bergeson & Campbell, P.C.

With Bergeson & Campbell, P.C., members can receive:

  • Free consultation, up to 30 minutes quarterly;
  • Discounted consulting rates, negotiated by the Association;
  • Access to training sessions and webinars scheduled throughout the year; and
  • Updates on compliance and regulatory changes.

To see a complete list of issues they can help you with and how to reach them please visit Bergeson & Campbell, P.C.

Regulatory Compliance Preferred Providers Program

NACD's Regulatory Compliance Preferred Provider program offers access to experts to help members make sense of the myriad of regulations affecting chemical distribution.

Benefits available:

  • Knowledgeable and reliable experts
  • Some offering free consultations (30 minutes per quarter)
  • Discounted services

Access Our Preferred Providers

Access Our Compliance Resources


Responsible Distribution

Review tools and resources to assist in your company's third-party onsite verification

Responsible Distribution 101
Advising & Assistance
Internal Auditing and Corrective Action Tool

NACD has strategically partnered with Kestrel Management Services to bring you an online tool to address vital areas of Responsible Distribution.

For a video overview of the tool go to: http://RD.dynaQonline.com

Responsible Distribution powered by dynaQonline™ simplifies and streamlines Section 10 (Internal Audits) and Section 11 (Corrective and Preventive Actions) of Responsible Distribution. In addition, this tool creates audit and action documentation, satisfying these elements of Section 12.

  • No software to install
  • Easy to use
  • Online training videos
  • Data integrity and security
Section 10 Internal Responsible Distribution Auditing

Internal auditing has never been easier! Organize your audits monthly or perform a comprehensive internal audit. Quickly ask predefined questions by section and check the requirement for Responsible Distribution all in one place. Record your answer and if you choose, even attach photos. When finished with the audit you can instantly produce a report! If issues arise during the audit you can initiate action, notify via email, and track the corrective and preventive action through closure with the same tool!

Section 11 Responsible Distribution Corrective and Preventive Action

Corrective and Preventive Action Tracking with accountability and transparency — Who is responsible, where is that email, is this information the latest, what’s the status? Sound familiar? Assign, track, and manage corrective and preventive action in real time with one tool. Run status reports and look at action trends with the click of a button. Create action based on audit findings or any action you wish to track and manage.

Interested in the tool and don’t have access? Contact Kestrel Management to get started! RD@dynaQonline.com or 1-800-214-7060.


Talent Recruitment

Hire the best talent to drive your business forward

Align Talent with Business Needs
Caliper Logo

Caliper's scientifically validated methods of predicting workplace performance can help your company achieve its goals when hiring new employees or transitioning staff to new responsibilities.

Accurately predict workplace performance with a number of assessments covering:

  • Pre-Employment
  • Talent Development
  • Corporate Culture

Make sure your company hired the best talent to drive your business forward. Discounted rates available to NACD members & Affiliates. Click here to learn more, or call (609) 524-1200 today to access these tools.

Recruit, Retain, and Motivate Your Entry-Level Workforce

Industrial Careers Pathway



Take advantage of rental car discounts when on business travel

Rental Car Discounts

Hertz provides NACD members a choice of some of the most popular offers, while also taking advantage of your year-round member discounts. At one of the hundreds of Hertz Local Edition locations, just call and they will come get you.

With a Member Savings Card, you receive year-round membership discounts and your choice of one of the following offers each time you rent. Offers are subject to blackout and availability.

  • One car class upgrade in the U.S. or Canada
  • $10 off a weekly rental
  • Free Child Seat on a weekly rental

Mention the CDP#1108181 when making your reservation to receive the NACD discounts. Visit www.hertz.com, call your travel agent, or call Hertz at 1-800-654-2210.